System
FACTS Info NextGen System Maintenance Complete
Office of the U.S. Global AIDS Coordinator and Health Diplomacy, U.S. Department of State
The scheduled system maintenance for FACTS Info NextGen has been completed successfully. All system functions are now fully operational.
What Was Updated
- Security patches and system hardening
- Performance improvements for report generation
- Updated authentication modules
User Action Required
No action is required from users. If you experience any issues accessing the system, please contact factsinfosupport@state.gov.
Status
Completed / historical. This notice documents a finished maintenance window. No further user action is required unless you still cannot sign in.
If you still have issues
Contact factsinfosupport@state.gov with your agency affiliation and approximate error time.